As the economy continues to ride on it's present financial rollercoaster one of the hardest hit industries has been the automotive industry. Fewer individuals are buying new cars as a result of either a loss in monetary savings, or concerns as to what their financial future might hold.While this might seem catastrophic for the sales department of a dealership, it has created new opportunities in dealership service departments. The fact that a lot more individuals are holding on to their older cars creates a new demand to keep those cars operational, opening the opportunity for a higher sales potential. The dealerships are seeking resources in order to maximise this opportunity, and because of this new potential has created a demand for automotive consulting.
You can go to nearly any dealership and when you consult the service team you would discover that training focuses mainly on vehicle knowledge and customer service. This of course is vital when your chief purpose is to maintain and repair vehicles on behalf of vehicle owners. The first thing a quality individual in the Automotive Consulting field will identify for you is a new need to focus the service department's training on sales. Anyone can look at a computer and inform a consumer that their vehicle is in need of various services based on mileage and time of use. Though, a properly trained sales person can express this information in a manner that will convince a client of how these services benefit them while making a connection with the person. When this is done through the training of Automotive Consulting you'll discover more clients accepting these additional services and boosting your sales potential.
The very first thing which you will discover when you look into Fixed Ops Consulting is that the dealership environment is rapidly changing. The focus is no longer on the sales of vehicles, but on the relationships you can develop with consumers which produce long-term business results. Dealerships could no longer rely on simply selling cars to keep their business operational. Client loyalty and relationships are the new opportunity to achieve long-term profits and while this might start with a vehicles sale, the Fixed Ops Consultant will show you that this is continued through the service department. When you can keep consumers content with quality services and a well trained staff, not only would they continue to use your service department they would likely return to your dealership, when they are ready to start buying again.
Every dealership could benefit from Fixed Ops Consulting in order to further their sales potential through the development of long term client relationships.